Several days ago I purchased a Special Bundle (runes + dragon), for $16.99. When I returned to the program after the tranasction was completed, the program crashed out. No runes, no dragon.
But the money is gone from my account… Sent a message to the appropriate (dragonsemail, giving my ref no, and inclduing a copy of the receipt from Google play. Got a polite autobot messge, and then complete silence.
NOT happy. You guys have had a full week to respond, but nothing. This isn’t rocket science, and my grand-daughter is quite upset after I had told her what she could expect - that’s not a nice letdown…
I now see I am not alone… I’d suggest a prompt reply might be in order.