Ludia Forums

No support key

Trying to contact Ludia support as I cannot load the app, getting the server connection message, only loading to 1/27.

Tried to contact support but without a support key I can’t submit a request.

Any idea? And Ludia if you’re listening I would like some support please.

Support key should also be in your settings.

A throughly detailed instruction:

  1. Go to Settings
  2. Scroll down and look for JWA
  3. Click on it
  4. Support key should be there, along with the version and everything else.

An actual helpful reply thank you

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