No Tap Joy Cash awarded

Jurassic World Alive Help & Support
#1

I made a purchase on Sunday from Tap Joy. I followed the rules to be eligible for the cash reward within 24 hours… I still haven’t received the in game HC $17,000 plus. What do I do?

#2

I’m sorry you are having an issue with a Tapjoy offer, Kikinwing. Our FAQ here has some information that might help:

https://ludia.helpshift.com/hc/en/21-jurassic-world-alive/faq/1604-i-did-a-tapjoy-offer-and-need-to-get-in-touch-with-tapjoy-support/

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