Ludia Forums

Not able to run the game

#1

After this the game stops and doesn’t work since last 24 hours
Please fix it

#2

Hey Mohammed_Saqlain_Kha, could you try some of the troubleshooting on our FAQ here and see if it helps you load back into the game: https://ludia.helpshift.com/a/jurassic-world-the-game/?s=troubleshooting&f=why-did-my-game-close-unexpectedly&l=en
If you’re still having issues after trying those steps, contact our support team here at support+forums@ludia.com with your support key so our team can take a look.

#3

My game has been doing the same thing for over a week now. I’ve been in contact with staff but was told that my account has been forwarded for further investigation. Haven’t heard from them since

#4

I tried everything, but still not able to run the game

#5

I’m sorry to hear that the troubleshooting steps didn’t help @Mohammed_Saqlain_Kha. If you reached out to our support team, they would be happy to try and help you get back onto the game.

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