Ludia Forums

Not enough money

I wanted to buy 50.000 coins from the sale but its says I dont have enough money in my account. Ingame it says I only have 3,97 euro but I have 7,73 euro in play store.
Weeks ago when there was a feed, play, interaction bundle for sale I had the same problem.

Hey Paulosaurus, could I ask you to email our support team here at support+forums@ludia.com? Our team would be happy to take a closer look at this for you.

If you could include your support key and those screenshots in your email as well, it’d really help us out. Thanks!