Not getting battle incubators


#1

I won a battle and it said I had no slots open which I did. This was right after I was winning a battle 2-0 and the screen just said Opponet Wins. What’s up with the bugs today?


#2

Hey Dawn_Dee, try force closing and relaunching the game and see if the Incubator you won appears in the slot. I have also heard of a similar battle issue that you had mentioned, and it could be a result of a connection error, and the troubleshooting steps here could help prevent this: Lost a battle I was winning. If you are still having issues, contact our support team at support+forums@ludia.com with your support key so they can take a closer look at your account.