Ludia Forums

Not getting rewards for the free cash games

This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.

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Bug Description:

Area is was found in:

How do you reproduce the bug:
Step 1- play the games and not get the rewards
Step 2 - done this 3 times
(add more if needed)

How often does it happen: this is the 3rd time this has happened to me in the past two months

What type of device are you using: Droid Moto Z

Anything else? (add screenshots or additional information here)

Games where this has happened:
Summoners War
Cooking Craze
Pirate Kings
And I made sure none of them were time based rewards. I refuse to do another promotion like this until I am reimbursed the in game cash I deserve and you can look at my Google play account to confirm everything.

Hey hurhur25, I’m sorry that you’re having some trouble with the Cash offers in the game. They’re provided by Tapjoy, and their staff would be glad to assist you if you reached out to them. There’s some more information on our FAQ here that could help you as well:

Unfortunately, they don’t help as much I thought they would because it’s down to advertiser to give the reward or not. I deposited £10 and then I spent all on Gala Spins games as per one of JWA/TapJoy ads and TapJoy said the advertiser refused to approve it. Now I’m trying to get my money back via paypal claim. It’s very disappointing.

Yes, most are scams…

My Anti-Adware shows TabJoy as a red threat.

It’s risky to do anything more than pay for VIP in this game.