Not loading


#1

Ive tried closing the app, turning my wifi on and off and restarting my phone but nothing works


#3

Hey GranLocomon, I’m sorry to hear that you are having an issue loading your game. If you’re on a WiFi connection, could you please try forgetting and reconnecting to the network? You can also try turning off your data connection and turning it back on again.

Our FAQ can be very helpful for players who are having this issue.

Other players have also experienced this issue,and you can try the additional troubleshooting steps provided here:

If the issue persists, our support team would be glad to assist you further. You can email them here at support+forums@ludia.com, with your Support Key included in the email.