Ludia Forums

Not receiving DNA from dinos

#1

Hi ya! When darting dinos I’m not always receiving the DNA and it’s happening a lot! I’ve included a pic to show you how bad it is happening. I mean, I know I’m no Hawkeye and make every shot I make but I’m NOT as bad as this! It is really bad for events for rares like this especially seeing as I can’t just wait to see it again in a few days or so.

#2

Hey BluEyes383, I’m sorry to hear if you were not receiving all the DNA from the dino you were darting. Could you contact our support team here at support+forums@ludia.com with your support key, so our team can take a look? If you remember the date and time of when that issue occurred, it would be helpful to our team if you included it in your email.

Thanks!