Ludia Forums

Nothing loads as desired

Bug Description: I selected the battle button and was directed to a battle. When showing my creatures the screen went totally purple and directed me to the map. Then a message appeared saying “connection to the server timed out”.

A few minutes later a Tyrannosaurus Rex Epic appeared on my radar and I clicked the button normally. The screen turned completely blue and the old screen about Metriacanthosaurus Gen 2 appeared. I left the game and returned. My Rex was there. I went to try to launch it a second time but the option to launch did not appear and then she disappeared.

When I returned to the game it appeared that I had lost a battle too.

Area is was found in: Arena and Map

How do you reproduce the bug:
Step 1- Click the battle button or click the launch a creature button.
Step 2 - The game does not load as desired
(add more if needed)

How often does it happen: It does not happen very often. Only once.

What type of device are you using: Samsung Galaxy J6+

Anything else? (add screenshots or additional information here)

Hey Stygimoloch_29, I’m sorry that happened and our team is looking into this issue.

If you haven’t already, could you please email our support team here at support+forums@ludia.com with your support key? It would really help our team out with their investigation.

Thank you.

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An email with the support key has been sent. :wink: