Ludia Forums

Nothing loads as desired

Bug Description: I selected the battle button and was directed to a battle. When showing my creatures the screen went totally purple and directed me to the map. Then a message appeared saying “connection to the server timed out”.

A few minutes later a Tyrannosaurus Rex Epic appeared on my radar and I clicked the button normally. The screen turned completely blue and the old screen about Metriacanthosaurus Gen 2 appeared. I left the game and returned. My Rex was there. I went to try to launch it a second time but the option to launch did not appear and then she disappeared.

When I returned to the game it appeared that I had lost a battle too.

Area is was found in: Arena and Map

How do you reproduce the bug:
Step 1- Click the battle button or click the launch a creature button.
Step 2 - The game does not load as desired
(add more if needed)

How often does it happen: It does not happen very often. Only once.

What type of device are you using: Samsung Galaxy J6+

Anything else? (add screenshots or additional information here)

Hey Stygimoloch_29, I’m sorry that happened and our team is looking into this issue.

If you haven’t already, could you please email our support team here at with your support key? It would really help our team out with their investigation.

Thank you.


An email with the support key has been sent. :wink: