Ludia Forums

Once again stuck in the land of 8/27

After restarting the game 100 times today and reset my phone 70 times today, I am still stuck on 8/27. Also I keep getting error messages which causes it to restart everytime. It has nothing to do with my internet and my connection because they are maxed. So please fix this

I hate when this happens… :tired_face:

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Hello @SicilianBeast, that does sound frustrating! I’m sorry to hear about that. If you’re connected to a WiFi connection, could you try forgetting the network on your device then re-add it and see if that helps?

If you’re still having issues after doing that, you can reach out to our support team at support+forums@ludia.com along with your support key as it can help them locate your account faster, and they would be happy to assist you further.

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Hi @SicilianBeast if you are on Android you can try to clear cache of Google Play Games, Google Play Services and Jwa then reboot phone. It does the trick for me every time. Good luck.

Thanks for getting back to me. It has fixed itself.

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