Ludia Forums

One time offer 8.99


#1

Okay I paid for this as it offerd just over 2000 in cash, after the purchase I was 86 short of 2500 need to purchase the incubater so I went on earn free cash started to down load the app that would give me 89 cash.

However all of a sudden £1000 of my cash has disappeard. Leaving me with just over 1200. Now I not being funny but I wouldn’t pay 8.99 for 1000 cash. So who do I need to email to sort this before I call my bank for a refund.


#2

At the top right of this forum there is a link to the support.
In the support FAQ you can find help for most problems.
And at the top right of the FAQ pages is a link to contact the support.


#3

Hey, Dragonspire1976, we see that Lachi has already given you a helpful response, and that you may have already gotten in touch with our support team, but if not you can reach us at support+forums@ludia.com, and we will be glad to help you figure out what happened with your in-game currency. Thanks!