I paid £19.99 to get the cash for a special pack but received nothing. Tried again thinking I must have done something wrong but nothing. So basically I paid 19.99 twice. Tried refreshing app to see if what I bought shows up but sadly nothing.
The money is gone from my account however.
Is there any way to get a refund to get my money back? Or can I get the items I bought? The items are dear enough but I thought I’d spoil myself but didn’t expect this to happen.
Hopefully I’m posting this in the correct place as well.