Paid but did not receive items and support not replying


#1

I emailed the support team at suppot+alive@ludia.com but the system sent me an error email saying the email is not in the system. And I sent help and support message within the app but no one is replying. Can anyone please tell me what else I can do to contact support team?


#2

10 posts were merged into an existing topic: Petition to rate the game 1 star until support improves


#3