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Persistent game crashes

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Bug Description: persistent game crashes iPhone 6 and 6s

Area is was found in: everywhere

How do you reproduce the bug:
Step 1- Start the game
Step 2 - Play for a few minutes
(add more if needed)

How often does it happen: About every 2 to 3 minutes

What type of device are you using: iPhone 6 and 6S. This is happening to my entire family

Anything else? (add screenshots or additional information here)

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Hey there, @Patricia_Woods, our team has already been made aware of an issue regarding crashes on iPhone 6 models and they are working on a solution. We hope to get you back to collecting DNA, uninterrupted, as soon as possible!

The game always crashes. Whether this is dart mode, before entering dart mode and lately it crashes when I enter the map screen. What seems to be the problem? Because these last months such is the case.

the game crashes

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Useless to try a claim with the Ludia’s service. For weeks I have been claiming similar situation with my iPhone 6 and nothing is solved. It’s unfortunate but I think it has no solution and they do not want to communicate it.
Game still crashes.
(Translate. Sorry, english isn’t my mother tongue)

1 Like

I have same issue with our ipad mini 2 since 1.7 update. No problems with the ipad mini 4 at all…