Please help, my store is bugged!


#1

This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here [add hyperlink].

Please fill in the following fields!

Bug Description: i cant buy the 50 dollar sale of hard cash

Area is was found in: my store

How do you reproduce the bug:
Step 1- check my store,
Step 2 - checking the store
(add more if needed)

How often does it happen:every time

What type of device are you using: samsung phone

Anything else? (add screenshots or additional information here)
Please i really just want to buy the sale on hard cash please ludia respond


#2

You are aware the cash bonus purchases are a one time only deal! If you already bought one it goes away!


#3

I know that but i didnt even buy it


#4

Try force closing and reopen! Unless you did it already!

BTW it was 49.00 offer for 20% more cash!
If it is worth purchasing contact support and perhaps they will give it to you!


#5

Wait, so if i bought the same offer like 3 months ago i cant buy it again?


#6

And how to i contact someone


#7

No only now! contact support support+forums@ludia.com


#8

Only this time!!!


#9

support+forums@ludia.com