Ludia Forums

Please help p

Hi, I am having “trouble connecting to our servers please check your internet”

Having this issue, I can’t connect trough Facebook ou Game Center. I have full connection but still saying I can’t connect since 24 hours ago.

I tried to reinstall but no succeed.

Please take a look at my personal problem cause ai have too much progress that I can’t loose!

And if you are wondering i have already done the solutions but it’s still not working

Hello, Montaser_Alkhatib. That does sound frustrating and I’m sorry to hear about that. If you haven’t already, could you try forgetting the WiFi network on your device then reconnect to it and see if that helps?

If you’re still unable to log in after doing that, our support team would be glad to provide additional troubleshooting steps. Don’t hesitate to reach out to them at support+forums@ludia.com. Thank you!

Was your problem fixed?

A just fixed. Thanks anyway

1 Like

No it not fixed