Ludia Forums

Pls notice me

#1

i keep wait for one hour and cannot done the loading
and i cannot get my reward at 20and22
pls

#2

Hey there, @Cash_Kuma, I’m sorry to hear that you did not receive your rewards after defeating a boss! In order to take a closer look at your account, can you reach out to our support team at support+forums@ludia.com? If you can remember to include your support key in the email, you’d really be speeding up the process. Thanks!

#3

how do i do now?

John via Ludia Forums ludia@discoursemail.com 于 2019年2月21日周四 02:40写道:

#4

Your support key can be found at the bottom-middle of the screen when you first load the game. It is made up of eight (8) capital letters, and should begin with NFRD. Include this in the email when you contact our support at support+forums@ludia.com!

#6

Hello, thanks for providing that screenshot but you need to attach it in an email that you send to support+forums@ludia.com. Our support team cannot assist you here in the forums!

Your support key is important personal information and should not be shared with people other than our support staff, so we recommend that you edit your previous post to remove the screenshot.