The only reason Pokemon GO got away with not communicating to their player base is the lack of a public forum to do so. You made a forum on your own site and we almost NEVER hear from the team, unless it’s a MAJOR game update… or a thread lock or merge.
I am OK with no communication due to lack of content or updates. However, we get weekly (sometimes twice a week) 100mb+ updates with no communication to what changed. Since my not-so-unlimited data is being used up without warning, I would at least like to know what changed.
Your forum is littered with complaints, angry players, feedback (both bad and good), and bug reports. Get a community team together to address the concerns or get rid of the forum. I would rather see no forum, than to see angry/irritated players gather and fester. It’s not good for the image of the game or it’s developers.
Hell, just a simple automated/copy-paste reply is better than nothing.