Prize drop random reset


anyone else have problems with prize drop randomly resetting to bronze well before reset time? I was working toward top level and it reset to bronze also my food building was instant maxed out as if game jumped forward


Hey Enigma, I’m sorry to hear that your prize bar has reset. I’m not sure what might have caused it, but our support team would be happy to take a look at this for you. Could you please take a screenshot of your prize bar and email it to them?

You can email our staff here at, and it’ll be useful if you could include your support key in the email.


Thank you, I have emailed support several times as it has happened 4 times so far i only took screen shots the last two so I have emailed them with the SS showing a fresh bronze bar with 6 vip tickets and 10 bronze tickets purchased