Ludia Forums

Prize in tapjoy in gems not given

I used tapjoy to get free gems for amazon prime joining and visualization of something i did it but i didn’t get the gems ,I activated the free trials of prime for my amazon account and see an episode of a telefilm on my pc ,but i didn’t get gems and there is no more the prize in tapjoy

Hey Fabrizio_d_Ottavio, I’m sorry to hear that you didn’t receive your Gems for completing a Tapjoy offer. Our FAQ here has some information that could help you:

If you had already reached out to Tapjoy and you’re still having issues, please do not hesitate to contact our support team here at with your support key and Tapjoy case ID so our team can take a look for you.