Prize Lottery Just Reset

Hey everyone, my prize lottery just reset today. It gave the notice “last chance to get the fidelity packs” but I figured it was just a glitch, but the entire lottery has indeed reset. Is this the case for anyone else? A shame to miss out on this week cuz I’ve been grinding it for tournament and cup creatures

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Hi,
I am sorry to hear you are having trouble with your prize drop. If you haven’t already, please contact support. support+jurassicworld@ludia.com

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When this happens, don’t buy the next spin, don’t close the window. Do nothing and force quit/close the game. It will save you spot in the spin. Or at least it did the last time I had this bug.

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It happened to me sometime. I don’t know why but it usually happened when I put decorations and dino for a long time.

Is it work every time?
It happened to me too, quite a lot.

For me, yes.

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Yes, like Timmah said, don’t do nothing in game and close the game, this bug usually make a song and you can see food and coins all at max when it happens.

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