Ludia Forums

Problem connecting with server

With the new update comes back the problem with connection to server.:grimacing:
Its has nothing to do with our tablets, setup, wifi, etc. All other games works fine.
Team Ludia have a look.:face_with_monocle:

Hey Evans_F, could you send an email to our support team here at so our team can take a closer look at this? If you could include your support key and device information in the email, it’d be really helpful.


Im having the same issue i’ve got a V20 phone and it just keeps saying it can’t connect. I followed every suggestion that was listed on these forums (restarted game/phone, updated OS, checked connection, i even reinstalled the game and nothing. The game won’t even open to the point of showing me the service key the support staff ask for. If I can’t get the halloween toothless because of this i’m unsubscibing from their payment plan and deleting this game.