Ludia Forums

Problem loading game today

Hey, was wondering if anybody else has this problem. I tried loading my game earlier this morning and got an “unknown error has occured” message. I’ve had these before and just rebooting the game works, but this time it seems to stop loading at 80-85% of the bar. I have tried restarting the game, updating it, restarting my phone, and waiting to see if something would resolve itself. I have an email out to the support team, but no response yet. I’d really like to keep from uninstalling the game on the offchance that my game won’t come back even if I linked my Facebook to it, but if that’s all I got so be it. Just let me know if there is anything else I can do. Thanks!

Hey MerenthaFaraday, I’m sorry to hear that you were having loading issues. If your device is connected to WiFi, try forgetting the network and then reconnecting to it and see if that helps.