Ludia Forums

Problem with game start

hi, I have a problem to enter the game, when I want to enter I get a window that says “reconnecting” and then another that says unknown error number 142, all this happened after I created my own clan, I tried uninstalling the game and it did not work

Hey AlexRS1204, I’m sorry to hear that. Our team would be happy to take a look at this to see why you are receiving this error.

Could I ask you to contact our support team here at support+forums@ludia.com? If you have your support key available, please include it in your email as well.

Thanks!