Problem with log in


#1

good evening. i usually log in using my Google account. Some hours ago, while i was playing, i clicked on “connect with facebook”. the game restarted and i lost all my progress.I deleted the app on facebook, i deleted the app from my phone but there is an error 114 . How could i restore the acount?


#2

Seems like I’m having the same problem.


#3

Hey vincenzo_mennella, try the troubleshooting steps here if you still have an issue loading into the game: Stuck on loaded screen of game?
When you’re in the game, try reconnecting back to your Google Play store account by going into the Player Profile > Settings menu, from there you can tap the Connect button to reconnect again onto Google Play. If your account is still lost, contact our support team at support+forums@ludia.com with your support key and gamertag, and they’ll be glad to help you.