Problema con compra / Problem with purchase

Hoy compré un paquete de cartas y no lo recibí, pero si me hicieron el cobro y obtuve mi comprobante de compra. Me podría alguien ayudar con eso por favor?

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Translated From Spanish

Today I bought a pack of cards and I didn’t receive it, but they did charge me and I got my proof of purchase. Could someone help me with that please?

Unfortunately, our forums are currently only in English; we have translated your post using Google Translate. In the future, please remember to include an English translation.

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Hello @Paulina_Plazav, If you could send your proof of purchase and support key to support+forums@ludia.com we would be more than happy to assist you with this matter.

Thank you!

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I just sent it
Thanks!

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