Ludia Forums

Problems with Android log in?

I don’t know if anyone else is having this problem, it gets to 8/27 loading on the opening screen and doesn’t get any farther…I haven’t been able to log in for 4 days even after in installing, is anyone else having this problem?

Hey Leanne_Wheeler, could you try restarting your internet connection and see if that helps you get past the loading screen?

If the problem persists, please email our support team here at support+forums@ludia.com with your support key included in the email so our team can take a closer look.

Thank you!