Ludia Forums

Problems with Android log in?

I don’t know if anyone else is having this problem, it gets to 8/27 loading on the opening screen and doesn’t get any farther…I haven’t been able to log in for 4 days even after in installing, is anyone else having this problem?

Hey Leanne_Wheeler, could you try restarting your internet connection and see if that helps you get past the loading screen?

If the problem persists, please email our support team here at with your support key included in the email so our team can take a closer look.

Thank you!