Ludia Forums

Profile disappeared after update

I was prompted to upgrade my Jurassic world game when attempting to open it. After the upgrade was completed I was asked my age and was not prompted to login. I can’t login to pull up my profile. I was on level 82 and now it is starting me off on level 1.
1.42.15 pap is the current version.

How were you logged in previously via FB, guest, or Apple ID?

Facebook login

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Go through the tutorial, then go to the settings menu and login to Facebook. Exit the game. Go back in. It should work.

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That worked. Thanks!

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