Progress Gone with recent Mtce on 25JAN2022

My progress is completely gone - the game is opening up from scratch & I have some great dino’s and progress made. My team was up at 7250 points. I just logged on this morning & nothing - back to basics, with tutorials etc. To say I am disappointed is too fine a point - as I have spent a good deal on making it this far only to loose it. Not good enough at all. I have tried various tips from online to restore but to no avail. Pls Help.

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Hello Macscallywag. Would you mind emailing our team at support+forums@ludia.com with some account information? They’ll do what they can to assist. Thank you!

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Davy, what info do you need?

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