Purchase problem

Hello …
I write already to the support in game about my problem …
I buy a bundle and i dint receive the items …
Alreqdy pass 3-4 days and i dont have any respond from support ? Is just virtual purchase … how long will be untill get some answer or items i buy ? They have my my acvound id, screen shop of receip?

Hey Kaloyan_Levachki, I’ve sent you a private message here on the forums.