PvP trophy reduction

This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.

Please fill in the following fields!

Bug Description: I had 100 trophies deducted from me. Last night I was at 5201, now at 5101 after claiming seasonal rewards

Area is was found in:Arena

How do you reproduce the bug:
Step 1-
Step 2 -
(add more if needed)

How often does it happen:
After seasonal reset
What type of device are you using:
Apple IPad

Anything else? (add screenshots or additional information here)
Anyone else facing it, or just me?

1 Like

I have the same problem. Lost 122 trophies this season and 50 trophies last season after reset.

Every time there is a new season, players’ scores are reset. The reset is based on your current score, not your high score. If your score was 5200, you must have been reset at 4999. If I remember correctly the reset scores are 4499, 4750, 4999, 5250, 5499 and 5950.

2 Likes

My current score, not high, was 5244 and was reset to 5122. My high score was 5304. Same thing happened last season.

It might be because after the season your scored is you current score. If you have a
High score of 5000 and a current score of 4970 then your score will be 4970 for the next season.

Your trophies are reduced after every season

Yeah, an alliance member told me. My bad