Just experienced the bug myself & witnessed what I considered to be a turning point in the battle - me moving my rogue into position to take my second action and hopefully kill or cripple the healer, after sending the rest of the team to the back section via pushbacks, only to then get the loading bug and see my entire team then get taken down with nothing I could do about it.
I play this game entirely due to the highly strategic nature of the PvP, as I’m sure a lot of others do. I take no real joy in the PvE sections except as a means to grind for items, gold, xp,.gems etc…
So for there to be a bug that basically ruins the PvP experience is pretty much unforgivable in my experience, especially when some people are paying good money to play this game. It is of a certain level of audacity that this weekend it was 2400 gems to buy some legendary level items from the shop - that’s almost £20 (or equivalent whatever local currency you are in). Some people will have spent that money so they can get through Silverhand PvP or whatever ONLY to find their experience by and large unplayable due to this critical bug.
The most ironic thing is that it comes after a release entirely relating to PvP (within guilds). Now I’m a coder and if one of my clients sites or systems had something that big going wrong with it after an update, they’d have a rocket up my backside for not testing it thoroughly beforehand as it would be costing them money and ruining reputation with their customer base. To not have thoroughly tested this beforehand and picked it up before publishing or at the very least rushed out an emergency patch fix since it was first reported 48 hours ago is wholly unprofessional in my books.
It seems like they are rushing and desperate to further monetise the game at the expense of breaking the user experience and causing untold reputational damage - rather than thinking logically and long term by putting people before profit. This is a time where almost all of us are stuck at home across the world due to Coronavirus and we have plenty of time on our hands to play addictive games on our phones / tablets like this one. But in this time we won’t forget which companies helped us get through these difficult times and which ones sought to frustrate us and only extract and exploit money from even whilst offering a poor service.
Ludia, you are officially on notice. I shall not be playing until this bug is fixed.