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Raids are crashing need urgent help please

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Bug Description: RAIDS CONSTANTLY CRASHING.

Area is was found in: Game wide in general

How do you reproduce the bug:
Step 1- try entering or setting up raids
Step 2 -
(add more if needed)

How often does it happen: Today when trying to enter or set up raids ( Gorgotrebax raid boss ) the game crashes a lot, regardless of how many times we try and enter a raid it crashes and reboots the game constantly time and again.

What type of device are you using: Samsung Android device

J.C. community leader ATTENTION please !

Today when trying to enter or set up raids ( Gorgotrebax raid boss ) the game crashes a lot, regardless of how many times we try and enter a raid it crashes and reboots the game constantly time and again.

We need help please in trying to fix this major problem as quickly as possible thanks, as soon as the screen shown in picture appears the game goes into melt down and crashes soon afterwards we have been trying constantly for the past 3/4’s of an hour to set up or begin raids but have so far been unsuccessful in doing because of the constant game crashes.

Anything else?
Screenshot_20210607-081749_JW Alive

Screenshot_20210607-082356_JW Alive

I’m sorry that was happening when you were trying to set up your Raid battles, JoeVolcano27. If this issue is still occurring for you, please reach out to our support team at support+forums@ludia.com with your support key and device information. Our team would be happy to investigate.