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My rank/progress with characters (heart, heart eyes face) keeps going down randomly, mainly with characters who have been offline for a while. Is this supposed to happen? I don’t mind building the relationship back up if that’s how it’s supposed to be, but it’s concerning to see at first because it feels like I’ve lost progress with characters. I used to have hearts with at least seven characters and heart eyes faces with just as many, but now most of them are down to kissy faces, blushing, and winky faces. Is this normal?

Hey there, Brenna_Eastman. Please rest assured that your progress with those characters has not been lost. With the recent update, our team did some rebalancing of the relationship icons to accommodate for some of our longer stories. This means that extra goals were added.

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