Received a trust point for toohless

Kamilia_Nadirah · June 21, 2019, 1:08pm

Why i don’t received anything for this event?

Bibi_Ho · June 21, 2019, 2:05pm

They did reply,but only ask me to wait

Ned · June 21, 2019, 2:10pm

Hey Kamilia_Nadirah, if you’re having trouble receiving Trust Points for Toothless, could you reach out to our support team here at support+forums@ludia.com with your support key so our team can take a closer look?

Arkan · June 21, 2019, 2:24pm

I didn’t receive any toothless trust point either…

huge bummer

Radnap · June 21, 2019, 3:15pm

Really it was easier to flood support with hundreds of people than prepare the fix and deliver rewards as intended?..

jonesy · June 25, 2019, 12:43pm

@Ned I’ve still not received my toothless TP, I’ve submitted 13 tickets via the email you posted and in game using the support function and I haven’t had a single response in a week

Talisax · June 25, 2019, 1:19pm

They do ask that you dont send repeat tickets as it gums up the works

jonesy · June 25, 2019, 1:26pm

There not repeat tickets the separate issues/bugs

Talisax · June 25, 2019, 2:04pm

I have quite a few in myself

Ned · June 25, 2019, 2:27pm

I’m sorry to hear that you’re still waiting for a response from our team, @jonesy. There has been an influx of tickets recently. However, our support team is working quickly to try and get back to everyone ASAP.