Received an incorrect incubator reward for battle arena

Jurassic World Alive Bug Reports
#1

This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.

Please fill in the following fields!

Bug Description: I received an incorrect incubator reward for the battle arena. I played against the AI and after I won I noticed I received an incubator with what looked like a Race to Victory Icon, instead of the normal incubator icon.
After all the graphics played out, the incubator appeared and promptly opened itself.
I did not pay attention to the common, but I ended up getting named Raptor DNA, including 23 Epic Blue DNA.

Area is was found in:Battle Arena

How do you reproduce the bug:
Step 1- Win battle. Get wrong reward. First time I ever noticed that.
Step 2 -
(add more if needed)

How often does it happen:First time.

What type of device are you using:Samsung S7 Edge

Anything else? (add screenshots or additional information here)

#2

Hey Whitecat31, could you try closing and relaunching your game and see if the Incubator you had won from your Arena battle shows up in one of your Incubator slots?

#3

I have had a bunch of restarts since then, and I was not paying attention, but a 3 hour incubator may have shown up. I can’t be too sure, my vision was blurring, since I was crying many tears from getting a bunch of 10’s while trying to make Pyrritator and Magnapyritor. OK. Maybe I was not crying, but I was clearly miffed and distracted.