Recover a team

I need to have an established team loaded on a new device. It is not connected to Google. Your help is appreciated.

Hi there Longmontlegend63! If you’re not able to connect through your in-game Settings, please contact our team at support+forums@ludia.com with some account info so they can assist you directly.

How long is the current wait time to get assigned to a tech? Have not heard back yet from last weeks request.

Thank you