Recover progress


#1

Hello, support please. Is there any way to recover my progress and delete the application because of an error and I installed it again? I use it from the first version and never asked me to log in with Facebook or Google play, so when I installed it my progress was deleted, I only found a folder with some files of the game, greetings


#2

Hey Lalo_Good, contact our support team here at support+forums@ludia.com with the support key from your old game, and they’ll be happy to help you. If you don’t have your old support key, give our team your gamertag and the support key from your new game, and they might be able to find you that way.