Refund help

HI Iam in the same situation as yours.My 6year old kid did several purchaces in one day, total round 1500$ in jurassic world game.I realized it after 3days.could you please guide me how to get refund.Thanks in advance.

Hey sai, please reach out to our support team here at support+forums@ludia.com. Our team would be happy to take a closer look at this for you.

If you could include in your email, the support key from the game the purchases were made on, it’d really help us out.

Thanks!

Contact your bank services and tell them I didn’t do that payment it may increase chances of your refund

Plasma_Boi I have contacted them and the reply was they can’t help it,and they said I should deal with the developer of the game .but i could’nt get any reply from them.