Ludia Forums

Renewed yearly vip problem


#1

I already paid renewed for yearly vip but in the game said I’m still don’t a vip. I already contact the support team but still no answer I wait for them 1. Week and just only a auto replied to me .


#2

I’m sorry to hear this @Ball_Dogfang. It could take some time for our team to investigate and get back to you. However, I’ll be happy to take a closer look at this for you if you send me a private message on the forums of the email address you used to contact our support team or your support key. You can send me a message by clicking on my forum name and tapping on the “Message” icon.


#3

Did you received my replied and photo attached or not? I already reply on your message forum