Ludia Forums

Reset?

So I’ve been playing for a while and I’ve gone through a lot of matches. Only had a few active ones. Pulled up my app and it reset? I am having to start all over. Anyone else have this issue?

Hey there, ayoungblood. I’m sorry that happened! Could you please try logging in with your Google Play or Facebook account in the game?

I did. There is nothing.

I’m sorry that didn’t work. :sweat:

Please send an email to our support team at support+forums@ludia.com. Our team would be happy to try and assist you further with your account, ayoungblood!

If you remember your support key, please include it in the email as well.

Thanks!