Same apple id on 2 accounts problem


#1

I have a second account created for my grandson. I want to pay VIP for him on my apple ID but it sayd all the time that I already bought it.
True, for my own account! His acc is on another
Phone. What can I do? We often go out together, and he cannot get the longdistance dinos.
Pls help!


#2

Hey Hanne, thanks for writing in, that’s awesome that you and your grandson is looking for dinosaurs together! However, VIP can only be purchased on one store account, so if you would like to buy VIP for your grandson, you’ll probably need to make another store account.

If you’re still having issues, reach out to our support team here at support+forums@ludia.com, including your support key in the email and they’ll be glad to help you.