Ludia Forums

Second supply spin not working


#1

Starting on Friday the ads to get a second spin on supply drops began freezing. Some of them froze without any hint of what it was or how long. It just showed a loading screen until I turned the game off. Started skipping many of the offers after that but two did work showing a movie trailer on Saturday. Then the next ones which were longer went back to freezing after 4 or 5 seconds.


#2

Yeah I have that issue with the watching a add to spin again but on me it doesn’t freeze but rather when I watch the add it restarts the game from the logo screen no matter what I do if I click the back button or even try and get back to the game


#3

Hey there, I’m sorry to hear that this has been happening in your game, but our support team can take a closer look at your account. Please send them an email at support+forums@ludia.com, including your support key in the email to help speed up the process. Thanks!