So I tried to bond my account to facebook to clear the notification in the game. Now I’ve lost all my progress. I’ve tried logging into my google play account, uninstalling and reinstalling the app, and just about everything else I’ve seen suggested to no avail.
I was level 13 and had tons of legendary dinos, I was ranked 7 in my clan, and have been buying VIP time for years probably spent a couple hundred if not a thousand or more on the game. And now nothing.
I’ve emailed support but only got the automated “we have a high number of tickets nonsense”
What is the likelyhood of getting my account back? I have screenshots from my girlfriends account of my profile, receipts, screenshots of dinosaurs I’ve unlocked when I unlocked them and a slew of other stuff but it doesn’t appear ANY of my screenshots have my old support key in them.
My next VIP payment is on December 5th and if I can’t get my account back I’ll be canceling it. Will I hear from support before then?