So, seriously now, it’s. been almost 24 hours and the game still does not even start for many players (including me). So I have to ask again - does Ludia have a Beta test plan that they use? I have, in my recollection, never seen a rollout of an update go so horribly wrong and it seems that Ludia did not test it?
Ludia is a large company, owned by an even larger one. Is this how they roll out all of their games? This debacle is not good for the players, which means it is also not good for Ludia. They have lost a great deal of customer trust.
I would love to see a project manager come on and explain their testing process, if one exists. They have thrown many of the moderators and support people in front of a bus - and I feel for those front-line folks.