Ludia Forums

Server Connection Issue

Hi, I am having “trouble connecting to our servers please check your internet”

Having this issue, I can’t connect trough Facebook ou Game Center. I have full connection but still saying I can’t connect since 24 hours ago.

I tried to reinstall but no succeed.

Please take a look at my personal problem cause ai have too much progress that I can’t loose!

Hey Rodolphosantos, if you’re connected to a WiFi network, please try forgetting and re-adding the WiFi network on your device. If you’re still having issues after doing that, don’t hesitate to email our support team here at support+forums@ludia.com, and our team can provide you with some further troubleshooting steps.

I already did that. Tried another wifi, restarted my iphone, reinstalled the game and still the same problem. I have this issue for 24h now.

I have already emailed them and there’s no response