Ludia Forums

Server connection problems

#1

The ultimate version of jurassic world alive don’t start correctly… Help me please!
My internet connection run perfectly!
Screenshot_20190501-230618|250x500

#2

Hey there, @coco_Hv, I’m sorry to hear you’re having trouble entering and playing the game since the latest update. In order to take a closer look at your account, please send us an email at support+forums@ludia.com. Include your support key in the email so that we can help you faster!

#3

Or go here instead? I would.