Ludia Forums

Server failed prevention

Hello my game won’t start and I’m rly disappointed, I loved this game and I would really like to know what I could do to fix it. It keeps saying that it has failed to reach the server.

1 Like

@Benitez hi, welcome to the forum! :grinning:

How long have you been experiencing this error?

Copy pasted:

  1. Open up the Settings Menu on your Apple device.
  2. Password and Security.
  3. Apps using your Apple ID - Choose Jurassic World The Game from that list and then choose ‘‘Stop allowing use of Apple ID’’.
  4. Restart your device.
  5. Try to access your game now.