Servers down?

I can’t connect! Are the servers down?

I’m getting the message more often that it can’t connect to the game server. Is there an update or maintenance going on?

Hey dino hunters, there wasn’t any maintenance that I was aware of, but if you’re still having trouble getting into the game, try the troubleshooting steps on this thread: Stuck on loaded screen of game?

If you’re still having an issue after trying the steps, reach out to our support team here at with your support key.